مقاله بیس بررسی عوامل اثر گذار بر رضایت پیمانکار

Contractor satisfaction; Structural equation model; Project success; Satisfaction dimensions; Participant performance factors

دانلود مقاله بیس
مدل مفهومی تحقیق
مدل مفهومی تحقیق
اطلاعات مقاله
عنوان فارسیبررسی عوامل اثر گذار بر رضایت پیمانکار
کلمات کلیدیرضایت پیمانکار؛ مدل معادلات ساختاری؛ موفقیت پروژه؛ ابعاد رضایتمندی؛ عوامل عملکرد
مدل مفهومیدارد
روش تحقیقمعادلات ساختاری
پرسشنامهدارد
اعتبار
ISI
سال چاپ۲۰۱۴
۲۰۰۰ تومان – اضافه به سبد خرید

Abstract
Participant performance is critical to the success of projects. At the same time, enhancing the satisfaction of participants not only helps in problem solving but also improves their motivation and cooperation. However, previous research related to participant satisfaction is primarily concerned with clients and customers and relatively little attention has been paid to contractors. This paper investigates how the performance of project participants affects contractor project satisfaction in terms of the client’s clarity of objectives (OC) and promptness of payments (PP), designer carefulness (DC), construction risk management (RM), the effectiveness of their contribution (EW) and mutual respect and trust (RT). With 125 valid responses from contractors in Malaysia, a contractor satisfaction model is developed based on structural equation modelling.
The results demonstrate the necessity for dividing abstract satisfaction into two dimensions, comprising economic-related satisfaction (ES) and production-related satisfaction (PS), with DC, OC, PP and RM having significant effects on ES, while DC, OC, EW and RM influence PS. In addition, the model tests the indirect effects of these performance variables on ES and PS. In particular, OC indirectly affects ES and PS through mediation of RM and DC respectively. The results also provide opportunities for improving contractor satisfaction and supplementing the contractor selection criteria for clients.
© ۲۰۱۳ Elsevier Ltd. APM and IPMA. All rights reserved.

۰ پاسخ

دیدگاه خود را ثبت کنید

پاسخ دهید

نشانی ایمیل شما منتشر نخواهد شد. بخش‌های موردنیاز علامت‌گذاری شده‌اند *